Monday, December 6, 2010

Why does relational endorsement matter so much?

Because the supply of on line ads and messaging is so elastic.  Commercial messages that are not relational are essentially an infinite commodity, hence the low rates that can be charged for content attached to them.  Thus, the only meaningful messaging is that that attaches to the scarcest of commodities:  friends and relationships.  Since there is no way for marketers to replicate relationships systematically, by driving messages via relationships, one can capture their unique and high value.  Economics Professor Tyler Cowen of George Mason University has more here:

Matt writes (see also Tom Lee):
To those of us on the editorial side of online media this is a very frustrating dynamic. It’s hard to make money writing online because the advertising rates are pathetic compared to what was historically available in print. And the rates are pathetic because the utilization rates are pathetic. But what kind of click-throughs did those glossy magazine ads get? Something here doesn’t add up.
For a lot of products, my model of the purchase decision is fairly simple.  If you hear about it two or three times from relatively "cool" or prestigious sources -- which can be ads, friends, institutions, and so on -- you will take it seriously and at least think about buying it.  Even then it is often an "impulse" purchase and need not follow directly upon viewing any one of those ads or mentions; you may be in Barnes & Noble and wishing to cheer yourself up and what do you look for?  Something you've heard about a few times.  (This also leads to an equibrium where people are predominantly interested in new books, music, etc. and in turn those are the advertised products.) 
On-line ads, precisely because they are so plentiful, and look so pitiful, do not count in this regard.  Thus their main value comes when a click follows and that isn't so often.  If there were many fewer on-line ads, those that remained would stand a better chance of being focal.  But there is no way to get to that equilibrium, given the expanding supply of ad space and its relatively cheap cost.

Comunicato is the only mass customizable relational video messaging tool in the market today.  It gives thoughtful marketers the wherewithal to break through the infinite messaging maze.